PRIVACY AND CONFIDENTIALITY POLICIES
The objective of this privacy policy is to inform users of our site www.petitsheritiers.com of the personal data that we collect as well as their use. Petits Héritiers Inc strictly complies with Quebec law 25 regarding the protection of personal data.
This privacy policy also details our commitment and the measures taken to ensure the security of your personal information:
- Types of personal data collected
- Use of Personal Information Collected
- Data Security Protocols
- Your rights
Data collected automatically through log files and cookies. During your visit to www.petitsheritiers.com we automatically collect information about your device and your interaction with our site via the Google Analytics tool.
This includes the following data:
- IP adress
- Place
- Hardware and software details
- Content that the user consults on our site
- Links that a user clicks on when going to the site
- Connection time and day
Personal data collected not automatically
Your personal data is collected via:
- Contact form
- Order form
- Creating an account
This includes the following data:
- First name
- Name
- Address
- Age
- Cell number
- Password for your account on our site
- Payment information and payment history
Use of Personal Information Collected
Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you. We use this data to:
- Manage your online purchases (process your order, return and sending you notifications on the status of your order, in the event of a problem regarding the delivery of your items, for a request to make an appointment to schedule a pick-up at desk.)
- Send promotional offers and targeted communications via our newsletter
- Carry out statistical analyzes to improve the site
- Track your order
- As part of a data security protocol
Security measures
Our online store is hosted on the Shopify platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your personal information is stored in secure locations and on servers controlled by Shopping Cart or its service providers. We use SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access.
We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings. We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.
Duration of use of personal data
We will retain your data for as long as you are an active customer. We store personal data for a period of 5 years. We will keep your data relating to direct marketing (newsletter) until you withdraw your consent.
In the event of a data leak
In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d'Access à l'Information du Québec.
Your rights
User Rights
If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:
- Right to be informed
- Permission to access
- Right to rectification
- Right to data portability
You have the right to object to the use of your data and to withdraw it.
To exercise these rights, contact our Privacy Officer.
personal data: LIlian Boisvert
Email: info@petitsheritiers.com
Website: www.petitsheritiers.com
Right of access and rectification
You can view, modify or delete your data. To do this, use the same contact details mentioned above.
Consent and Withdrawal
You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.
Minors
Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or the guardian, except when this collection will clearly be for the benefit of this minor.
External links
Our site may contain links to other websites. We are not responsible for their privacy practices.
Contact
Our privacy policy was updated on 04/01/2024
For any questions relating to this privacy policy, you can contact us via info@petitsheritiers.com
By using our site www.petitsheritiers.com, you accept the terms of this privacy policy.