POSITION: BOUTIQUE CLERK & WEB ASSISTANT
Permanent, Full-Time (37.5 hours per week)

Petits Héritiers is looking for a passionate and versatile individual to fill the role of Boutique Clerk & Web Assistant. This position involves welcoming and assisting customers throughout their visit in-store to maximize sales, as well as supporting the web department with daily tasks.

Founded in 2019, Petits Héritiers is a business specializing in the resale and sale of second-hand clothing and toys for children aged 0–12, as well as women’s clothing. With the upcoming opening of its new boutique on St-Denis Street in Montreal, Petits Héritiers is looking for a fifth team member to help cover evenings and weekends.

Schedule:

  • Flexible schedule Monday to Friday

  • Store closes at 5 PM Monday to Wednesday

  • Occasional weekend shifts as needed

Responsibilities

In-store

  • Greet customers in the boutique

  • Approach all customers to inquire about their needs, offer assistance, and guide them to the appropriate merchandise

  • Hand over online orders upon request

  • Stay informed about available products and regularly walk through the store to better understand the layout

  • Operate the cash register and process customer transactions quickly and efficiently

  • Stay up to date on store policies and procedures to handle all types of interactions

  • Ensure the store and backroom are clean and organized

  • Receive resale drop-offs when the buying team is unavailable and ensure proper labeling and clear explanation of the process to the customer

New Arrivals Management

  • Tag new arrivals

  • Place new items on the floor while ensuring they are well displayed and meet quantity and presentation standards

Web Order Management

Support the Web Team

  • Steam clothes for photography

  • Clean shoes

  • Hang clothes on hangers and sort by size

  • Print new online orders and pull the required items from the sales floor

Other

  • Maintain a tidy and safe workspace in line with company standards

  • Perform other related tasks to assist your team as needed

Requirements

  • Strong interest in eco-friendly fashion and children’s clothing

  • Previous experience in retail sales

  • Proactive and tactful

  • Fluent in both English and French

Perks

  • 20% discount in-store

  • Additional 20% bonus on items sold through our buyback program

  • Opportunities for growth within the company

How to apply?
If this position interests you, please send your resume to:
lilian.boisvert@petitsheritiers.com